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f.a.q.

Frequently Asked Questions

Questions Index

1. How long have you been painting?
2. Where did you go to school?
3. What is Erin Hanson's style of painting called?
4. Where can I buy your artwork?
5. What payment methods do you accept?

6. Do you charge sales tax?
7. What is your return policy?
8. Can I commission an oil painting?
9. How should I hang my painting?
10. Can I purchase a painting on layaway?
11. What sort of lighting should I have for my painting?
12. How do I contact the artist?
13. Can I buy prints of your work?

Legal FAQ

1. Privacy
2. Fraud Protection and Compliance with Law
3. Service Providers
4. Security and Legal
5. Cookies, IP Addresses, Pixel Tags and Tracking Technology


Questions for Erin Hanson

Q: How long have you been painting?

Erin Hanson has been painting since she was a young girl.  By age 7, she was painting in watercolors, acrylics, pen and ink.  At age 8 she started studying oils at her school, and at age 10 her father hand crafted her a pine easel, which she still uses to this day.  Always wanting to grow up to be an artist, Erin was very dilligent in her studies of painting techniques.  Growing up in a family of musicians, it was second nature for her to understand that "practice makes perfect." When she was a young teenager, she worked for a few years at a mural company, painting giant 40-foot murals in acrylics.  Of course her style has taken a while to evolve, and it wasn't until 2008 that her painting style consolidated into the loose, colorist, open-impressionist style that it is today.

 

Q: Where did you go to school?

Erin Hanson graduated from Delphi Academy in Los Angeles, with a semester scholarship to Otis College of Art and Design.  Hanson graduated from UC Berkeley with a degree in Bioengineering.

 

Q: What is Erin Hanson's style of painting called?

Hanson's style of painting is the result of over 20 years of painting and experimenting with the medium of oils. Her style has developed through a concatenation of studies and passions, starting with a love of trees and plein-air paintings, working as an acrylic muralist, moving through Japanese painting and comic art, and finally landing on painting rocks (while rock climbing them in Red Rock Canyon for two years.)  The chunky, abstracted style that emerged from painting rocks has had the most direct effect on her present-day pieces.

Erin Hanson's style could be called contemporary impressionism, with a hint of abstract expressionism, and a dash of plein-air style.  Hanson describes her work as "Open-Impressionism," implying that the traditional boundaries of impressionism are being pushed into a new style altogether, and also conveying the sense of capturing wide-open space on her canvases.  Erin likes to paint with lots of heavy impasto brush-work, using the texture of the paint to communicate form and movement, instead of relying only on color and shape to tell a story.  She paints wet-on-wet with fast, bold strokes, without layering or over-working the paint once it has been placed on the canvas. This creates a wonderful spontaneous feel to her paintings.  Her vivid underpaintings create a glow and gleam to her paintings that catch the eye immediately.  Erin Hanson believes that art should be pushing traditional boundaries into something new and exciting, the artists themselves constantly experimenting with new techniques and new ways to capture that elusive beauty called "nature."  An artist should never become comfortable and predictable in his or her style, but always be fighting to improve.  Therefore Open-Impressionism should be a growing field of new artists pushing the boundaries of taught technique and didacticism.

 

Q: Where can I buy your artwork?

There are several ways you can purchase artwork by Erin Hanson.  This website will allow you to purchase original oil paintings and prints using a debit or credit card online securely through Paypal.

A great way to meet the artist in person is to visit her booth at one of the many art shows she attends.  You may also make an appointment to visit The Erin Hanson Gallery in San Diego, CA.  This is the best way to see her newest work (still drying on their racks) before anyone else!  Erin Hanson also participates in solo exhibitions, pop-up galleries, and studio shows.  

You can purchase made-to-order prints of Erin Hanson artwork through this website. These canvas prints are the finest reproductions of Hanson's work available, printed with the highest quality archival inks and papers, all personally selected by the artist.  

 

Q: What payment methods do you accept?

We accept all forms of credit and debit cards, as well as checks.  Credit cards are processed through Square Payments or Paypal.  You may call us with a credit card number (all credit cards are accepted), or we can email you an invoice with a link to pay securely online. The phone number to reach The Erin Hanson Gallery is 858-324-4644.

 

Q: Do you charge sales tax?

We charge local San Diego sales tax rates to all goods purchased through The Erin Hanson Gallery that are shipping to California. Items purchased in other states at an art fair or gallery event will be charged the local sales tax rate for that city.  If you purchase a painting that will be shipped to another state or out of the country, you will not be charged local sales tax.  For example, if you purchase a painting online that is shipping to Arizona, you would not be charged California sales tax.  If you intend to resell the painting, as an interior decorator for example, you would just need to provide your reseller's certificate form to be exempt from sales tax.     

 

Q: What is your return policy?

We want you to be absolutely happy with your purchase.  If the painting does not work out as you had hoped, we are happy to accept an exchange for a different painting of the same size, or Erin Hanson can create a new painting to meet your specifications.  We offer a 7-day, no questions asked exchange policy on all original oil paintings.

 

Q: Can I commission an oil painting?

Erin Hanson is not currently accepting commissions.  Please contact The Erin Hanson Gallery to inquire about our "first right of refusal" option, where you can see new paintings before they are made available to the general public.

 

Q: How should I hang my painting?

Your painting will arrived framed and ready to hang. There will be a hanging wire already fitted to the back of the painting.  The best way to hang your painting is to use two hooks set about 6-12 inches apart (this helps to keep the painting level.)  Home Depots and other hardware stores sell great picture hanging hooks (link here) that are cleverly angled so they can support the weight of a painting on a single nail.

 

Q: Can I purchase a painting on layaway?

Absolutely, Erin Hanson has been offering layaway successfully for many years.  The terms are flexible and can be discussed with the artist. Usually we split the total cost of the painting into 6 or 12 payments, and the first monthly payment would be taken as the holding deposit.  If you fall in love with a painting, Erin would love to work with you to make it easy to purchase!

 

Q: What sort of lighting should I have for my painting?

Your painting will look different depending on what lighting you have for it.  Natural ambient light will create a nice feel for your painting during daylight hours, subtly changing as the sun rises and sets during the day.  At night, however, you will be fully reliant on artificial light.  I am sure you have noticed how great paintings look in a gallery setting.  Art galleries will use warm or cool-toned spot lighting to bring out the colors in certain parts of the painting, intensifying the light on the painting's center of attention.  You can imitate this effect in your own home by installing halogen directional spot lighting in the ceiling above your painting. These lights are surprisingly inexpensive to install (an electrician can install them in a few hours), and if you wish you can purchase the fixtures yourself online.  There are many options for low-wattage spot lights and LEDs, as well.  We recommend Soraa LED bulbs, which we have personally tested and use in The Erin Hanson Gallery.

Many houses are already fitted with some sort of recessed ceiling fixtures.  These can be adapted to directional spot lighting with minor handyman work.  Even without direct lighting on your painting, however, the artwork will still look great with nearby incandescent lighting.  The one thing you want to avoid is hanging your painting behind a hanging chandelier, which will cast a direct glare spot in the middle of the painting, without highlighting the natural colors and texture of the painting.  A light that is angled from above will allow you to experience the thick brushwork, perceive each subtle variation in color, and truly enjoy the painting in a whole new light.

 

Q: How do I contact the artist?

Please contact Erin Hanson via email, contact@erinhanson.com, or phone her gallery at 858-324-4644.  You may also use the contact form on this website.  Unless Erin is backpacking in Zion or rock climbing in Maple Canyon, she will get back to you the same day.

 

Q: Can I buy prints of your work?

You can purchase canvas prints of Erin Hanson's works on this website here.  Erin also sells signed 16x20 prints at her art festivals and limited edition prints at The Erin Hanson Gallery.

 


 

Legal  F.A.Q.

Q: Privacy

If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive an email to confirm their order. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Erin Hanson - Landscapes in Oil offers its customers.

Disclosure of Personally Identifiable Information

We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. Erin Hanson and Red Rock Fine Art, Inc. takes great pride in having you as a customer and we will ensure your privacy as a customer.  Erin Hanson and Red Rock Fine Art, Inc. does not sell or exchange names or any other information about our customers with third parties.

 

Q: Fraud Protection and Compliance with Law

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

 

Q: Service Providers

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

 

Q: Security and Legal

Erin Hanson and Red Rock Fine Art, Inc. seeks to protect the security of your personal information both online and offline. All credit card transactions are secure. Every on-line order is encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted.

Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number and expiration date each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.

E-mail is not encrypted and is not a secure means to transmit credit card numbers. We will only display the last 4 digits of your credit card number on your account.

This Privacy Policy applies only to the information collected on this Site. Our Site may contain links to or from other websites and you should be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites linked to the Site.

Erin Hanson and Red Rock Fine Art, Inc. reserves the right to revise this Privacy Policy in the future by posting changes at this location and we may make changes at any time without notification.

 

Q: Cookies, IP Addresses, Pixel Tags and Tracking Technology

We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.

Similarly, when you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

Erin Hanson and Red Rock Fine Art, Inc. does recognize your ISP (internet service provider), however, we cannot identify you as an individual. If you make an on-line purchase we do collect information (such as sales statistics and traffic patterns) to help improve your shopping experience. We keep all information confidential.